@InProceedings{vehvilainen-hyvonen-alm-semantic-annotation-and-authoring-tool-2006,
  author =       {Antti Vehviläinen and Eero Hyvönen and Olli Alm},
  title =        {A Semi-Automatic Semantic Annotation and Authoring Tool for a Library 
Help Desk Service},
  OPTcrossref =  {},
  OPTkey =       {},
  booktitle = {Proceedings of the first Semantic Authoring and Annotation Workshop},
  OPTpages =     {9},
  year =         {2006},
  OPTeditor =    {},
  OPTvolume =    {},
  OPTnumber =    {},
  OPTseries =    {},
  OPTaddress =   {},
  month =        {November},
  OPTorganization = {},
  publisher = {},
  OPTannote =    {case-based reasoning, semantic annotation, help desk services, semantic web},
  OPTproject =   {http://www.seco.hut.fi/applications/opas http://www.seco.hut.fi/projects/finnonto}
}